There can be a number of reasons for the saber not charging, and a lot of this is covered in our videos at
The first things to check are all of the obvious ones:
If you’ve done these steps, the next thing to check is if the battery is seated correctly in the saber. To do this, open the grip section (in most hilts this is just a matter of unscrewing it but reach out to us if you’re unsure) and inspect if the battery is in place correctly.
If it appears to be seated correctly, remove the battery by “knocking” the hilt against your hand to tap the battery out (do not use anything to pry the battery out).
Check the condition of the battery contacts. Are they pushed in too flat to make good contact with the battery while it is
installed? You can gently bend them outwards to fix this.
Reinstall the battery, paying attention to the polarity of the battery (+ and – are marked on both the battery and the chassis)
If none of this has fixed the problem, please reach out to us at email@example.com or via our Facebook page.
The first thing to check is if the saber charges. If it appears to charge normally (plug saber in, saber will make sound “charging”), then please leave it on charge for at least 3o minutes.
If you are sure it’s charged, but still won’t turn on – refer firstly to our helpful tips at https://www.facebook.com/watch/508313572839417/1042870469519715
This is normally caused by too much vibration inside the hilt, or if the chassis is too loose and is knocking against the inside of the walls.
It can also be a symptom of low charge.
With electronic options like Xenopixel, Proffie and Golden Harvest, it is possible to adjust the sensitivity via the configuration files. For Xeno, check out our tips and instructions video page on Facebook for some help with configuring. For Proffie, check out the Rebel Armory forums (and the opensource proffie support group on FB), and for Golden Harvest, you’ll find how to adjust your config in the manual provided on the SD card with every Golden Harvest saber or kit!
If you are still having problems, please message us at firstname.lastname@example.org, or via our Facebook page.
This is usually either low charge, or a faulty speaker.
If this troubleshooting does not solve the problem, please reach out to us at email@example.com or message our Facebook page.
This is because the battery isn’t being detected by the board.
The video tips at https://www.facebook.com/watch/508313572839417/1042870469519715 will assist greatly with troubleshooting this issue.
If these steps do not work, please contact us at firstname.lastname@example.org or message us at our Facebook page.
This is a rare phenomenon that we sometimes hear of that affected the v8 eco boards. Luckily, it is just a bit of feedback from the charging process and is easily solved.
While the saber is plugged in charging, simply turn it on and then off again. This shuts the sound off.
The screech or buzz you hear won’t harm the saber at all, nor will it prevent the saber charging – it’s just a bit annoying!
This is a known issue with the motion sensor in LGT/Darkwolf Proffies produced in early 2021. Simply update your proffie OS to 5.9 or above and this will update the motion sensor files that determine the swing/clash sound output.
This is likely due to the blade effect or blade style setting being on Ghost Blade or Blaster Blade mode. Refer to your instructions to change the blade mode, or check out this handy video to learn all about your Xeno features and how to use them.
This is likely because your Proffieboard is in “Battle Mode”. This mode can be enabled or disabled while the blade is on, by triple clicking the switch (hold the switch down on the third click; “click, click, hold”). You’ll hear a beep to signal that it’s turned off again, and then the saber will function normally.
Please refer to the Proffie Instructions on our Guides page for more info.